Transform Your Call Center with AI
24/7 AI booking, real-time agent coaching, and automated QA that turns every CSR into your best CSR. Stop losing leads to voicemail and slow response times.
Everything your call center needs
The complete AI toolkit for call center managers and CSRs.
24/7 AI Booking
Never miss another lead. AmpUp AI answers every call, chat, and form submission instantly — day or night. Customers get booked on the spot, not sent to voicemail.
Real-time Agent Guidance
Live coaching prompts during calls give your CSRs the right words at the right moment. Objection handling scripts, upsell suggestions, and knowledge-base answers surface automatically.
Automated QA Scoring
Score 100% of calls automatically — not just a random 2% sample. Every interaction is evaluated for compliance, booking technique, empathy, and upsell execution.
Smart Capacity Management
AI prioritizes incoming jobs by revenue potential and routes to the right team. Zero double-books, maximized technician utilization across every time slot.
Customer Nurture
Automated happy calls, maintenance reminders, and win-back campaigns that keep customers coming back. AI-driven outreach that sounds human and drives repeat revenue.
AI-Generated Notes
Automatic call summaries, CRM updates, and action items after every conversation. Your agents focus on the customer while AmpUp handles the paperwork.
How it works for your team
Integrate with ServiceTitan, Salesforce, and your existing phone system in minutes. AmpUp plugs into your current workflow with zero disruption.
AmpUp analyzes your best-performing CSRs and builds personalized coaching playbooks. It learns your booking scripts, service areas, and scheduling rules.
Every agent gets personalized coaching based on their actual calls. QA scores improve, booking rates rise, and your bottom performers start closing like your top performers.
The impact on your team
Real results from call centers using AmpUp to coach, score, and book at scale.
New software shouldn’t take
a year to pay off
Here’s everything you’ll have running with AmpUp in your first month.
Get started
- Connect CRM and calendar in 5 minutes
- Upload your sales process in 2 minutes
- Start recording conversations in seconds
- White-glove onboarding from day one
Get comfortable
- Recording becomes second nature
- Coach your team to success with live scorecards
- Pull your first insights from real conversation data
Wonder why you waited
- 100% of conversations captured and analyzed
- Win rates up 10%
- Net revenue up 20%
Frequently Asked Questions
How does AmpUp help call center managers specifically?
AmpUp gives managers full visibility into every call without listening to hours of recordings. AI scores 100% of calls on booking technique, compliance, empathy, and upsell execution, then surfaces the exact coaching moments that matter. Managers spend half the time on QA and coaching while getting better results across their entire team.
Will my CSRs need extensive training to use AmpUp?
No. AmpUp works alongside your existing phone system and CRM. CSRs see real-time coaching prompts on their screen during calls — there is nothing extra to learn. The AI handles note-taking and CRM updates automatically, which actually reduces the burden on your agents. Most teams are fully comfortable within the first day.
How does the AI know what good coaching looks like for our business?
During onboarding, AmpUp analyzes your top-performing CSRs to understand what drives bookings at your company. It learns your specific scripts, objection-handling approaches, service offerings, and scheduling rules. The coaching playbooks are tailored to your business — not generic call center advice.
Can AmpUp handle after-hours and overflow calls?
Yes. AmpUp AI answers every call 24/7/365, including after-hours, weekends, and holidays. It books appointments, handles emergency dispatches, and qualifies leads around the clock — recovering as much as $829K in after-hours revenue in the first year.
What integrations does AmpUp support?
AmpUp integrates natively with ServiceTitan, Salesforce, Jobber, JobNimbus, AccuLynx, Housecall Pro, RingCentral, HubSpot, and many other platforms. As an official ServiceTitan partner, we sync call data, customer records, and appointment details automatically. Setup typically takes less than a day.
Integrates with ServiceTitan, Salesforce & every platform you run on
Ready to transform your call center?
See how AmpUp turns every CSR into your best CSR with AI-powered booking, coaching, and QA — all in one platform.
See a demo